Consultations – Walk-Ins vs. Appointment Only?

As we are home based all consultations and tastings are done on a By Appointment Only basis. We do this so that we can guarantee our personal service and 100% attention to you and your special event no matter how small or large. We strive to provide you with excellent service and we find that this is the best way to achieve that. Consultations will generally last about one hour, however there is no rush we will take as much time as you need to sit and discuss your ideas and answer any and all questions the best we can. There of course is no charge for the consultation or tastings.

Fresh Flowers

Fresh flowers can be put on cakes, but remember, fresh flowers can be treated with pestisides. Talk to your florist, and choose wisely!

Planning Your Cake

Whether your cake or cookies are for a smaller party such as a birthday party or for a large event such as a wedding there are the basics you need to think about in planning your cake.

  • 1. What size would you like – Take into consideration how many people will be attending and would you like extra for your guests who may want an extra serving.
  • 2. What is your budget? Will you require a simpler cake or extravagant.
  • 3. What shape would you like? We are able to provide the following shaped cakes: Round, Square, Oval, Hexagon, Petal, Heart, Character Shaped, and Sheet Cakes. If there is something you would like that isn’t listed please tell us and we will make every effort to make it work for you!
  • 4. What flavor cake and type of icing would you like? Remember to take the weather into consideration. Make sure to read below about outdoor parties & events. Multiple flavors are available.
  • 5. When is your event? For smaller events 48 hours notice should be plenty, check with us regarding our availability. Larger events please contact us no less than 1 month prior. We want to be able to provide you with the best, planning your cake last minute will not give us the opportunity to do so. . Cake designers book up quickly, often many months in advance. So do not hesitate in contacting us during the early stages of your planning process.
  • 6. How formal is your event? Casual, Themed, Formal?

Outdoor Parties & Events

If you are planning an outdoor event in the summer heat remember the following:

  • 1. . Flies love sweets.
  • 2. Heat melts most icings and high humidity will also turn gumpaste flowers limp, chocolate curls will melt and fresh flowers will wilt in prolonged exposure to heat.
  • 3. Rain and wind can cause havoc such as collapsing tents and blowing table cloths right off of the tables. You need to have a backup site just in case of unforeseen extreme weather conditions. Of course if the weather cooperates an outdoor wedding is the best. Just be prepared in case mother nature turns on you.
  • 4. Outdoor receptions also have one other pitfall: Unlevel ground. Cake and food tables must be set up on level strong tables. Often the reception tables for seating are put onto solid level surfaces but the food and cake tables are scattered on the outskirts. Take the time to make sure the event staff setting up your reception know to make those tables a priority in getting them sturdy and level.

Expect the Unexpected

When planning an event no matter how small or large it is, 99.9% of the time everything goes as planned. If you happen to fall in the .10%, we will do everything we can to make the necessary adjustments, corrections, phone calls etc. to fix whatever it is that may have gone wrong. With large events there are a lot of people are working to make this day wonderful for you. Because of this, something could go wrong. Do not let it ruin your special event!! If it is not life-threatening, it will only serve as a funny memory to that you will be able to share with family and friends. (It may not be funny at the moment, but rest assured, it will be funny someday).

Communication

Good clear detailed communication is the key to avoiding any problems. Be sure to provide valid contact numbers to the cake designer. Please bring contact information for your reception site and other vendors you will be using such as florist and wedding/event planner. If you for any reason should have to cancel your wedding date, please notify your cake designer immediately.

We ask that you prepare for the consultation in advance. The internet and magazines are great resources for ideas. Bring your ideas, cake pictures from books, magazines or the internet. For weddings feel free to bring color swatches, pictures or samples of your floral arrangements, your cake topper if your choosing one – if you do not have one purchase we can discuss what you would like on top and aquire that for you. We want to lessen the many things you will need to get done for your big day.

Who can I bring to the consultation?

We would ask that when it is a consultation for a wedding those people who attend the consultation be the Bride and Groom along with one trusted friend and/or family member. We are trying to provide you with the attention you deserve – “Too many cooks in the kitchen spoil the broth”.

Who cuts the cake?

So the big question asked is who cuts the cake? Be sure in your overall wedding/event planning process that you have designated someone to cut and serve your cake for you. Some of your options are that you can discuss with your caterer for this service to be provided. We can also discuss this service at the time of your consultation, we can make the appropriate arrangements to provide this service for you. Please do not assume that we will be cutting the cake.

Deposits

Most bakeries and cake designers will require you to make a substantial deposit at the time of the consultation so that your wedding date will be reserved for you. We will discuss with you what deposit will be required at the time of your order to confirm and reserve your date and time. If a deposit has not been - do not assume that your date is being held for you.

Payments

In our goal to provide you with the very best, for larger events we will work with you in in arranging a payment plan if necessary during the months leading up to your big event. All details can be discussed during your consultation.

Cancellation

Unfortunately we must have charge a cancellation fee (this is a portion of your original deposit) for large event cake and cookie orders. There are many factors and reasons keep in mind that your date has been held just for you, so therefore we have passed on many other opportunities to work on your event date.

"The Grand essentials of happiness are: something to do, something to love, and something to hope for." - Allan K. Chalmers